One may think that objection handling and negotiation skills are important only in sales, mainly to overcome price objection. But this is far too narrow perspective. We all deal with objections every day – whether we need to agree with a colleague on things to be done, get a product or service from an external contractor on time, or closing a multimillion contract. This type of interaction is a significant part of our lives, and to enhance the objection handling skills, we have to master the relevant tools, techniques, and practices at a specialized negotiation skills course.

This intensive training provides participants with all crucial knowledge, as well as topical principles and techniques required in the modern business world. This negotiation skills training is focused on the practical aspects and covers key skills, concepts, and methodologies that are needed to understand and control the process holistically. Attendees go through all stages of the negotiation process and how to cope with objections, starting from the planning phase and things that must be done before beginning to highly advanced techniques for resisting manipulation and resolving conflict. At the end of the training course, you will be able to effectively negotiate in all types of scenarios and reach your targeted results.

This course is for all professionals who want to be completely ready for all types of negotiations and those who want master the specific methods. Here are the main competencies they can get in our course:

• dentify realistic goals of both parties – the basis for strategy development

• Get a broad range of techniques and practices for different types of negotiations

• Consider the ways how to resolve conflict in negotiation

• Identify hidden objections and know how to address them without manipulation

• Work more easily under conditions of tough communication, pressure, and aggression

• Grasp all the nuances of – overcoming customer objections